Anniversary Sale! Use Code: 3YEARS for 30% off entire order until Wednesday, 7/14 @ 11:59PM!

FAQs


Place an Order

You can place an order through our secure online shopping cart. Our online website accepts orders 24/7! Custom orders are always welcome! We are happy to work with you on any color, size or personalization request. That's what makes this so fun! If you have any questions - please also email us at arielle@thebutterflysocial.com.

Bracelet Sizing

Our standard size bracelet is 6.75". Please measure prior to purchasing if you need a larger or smaller size. If no size is specified your bracelet will be created at our standard size of 6.75".

Payment Methods

We accept Visa, MasterCard, Discover, American Express, Google Pay, Apple Pay and Amazon Pay.

Shipping Methods

All web orders are handmade with love! In stock orders are typically shipped within 1-2 weeks. Custom orders are typically shipped within 2-4 weeks. You will be sent a confirmation email when your order has been shipped! 

International 

We ship internationally upon special request. Please email us at arielle@thebutterflysocial.com for more details. 

Return Policy

Custom/Personalized orders and sale items are final sale. No refunds or exchanges are permitted. 

In stock non personalized orders are available for exchange only within 10 days of delivery date. 

Wholesale 

If you are a retailer and would like to carry our designs, please email us at arielle@thebutterflysocial.com.

Gift Certificates 

Unsure of what to gift? Purchase an E-Gift Certificate to let them create their own custom piece! Email arielle@thebutterflysocial.com for more info! 

Mailing List

Sign up for our mailing list to receive the latest updates on The Butterfly Social special releases, sales and retail partners! 

Jewelry Care 

Our jewelry is meant to be lived in! While most of the beads used are water resistant we recommend not sleeping, showering, swimming or exercising in them. This will ensure the longevity of your custom bracelets and jewelry. Please do not spray perfumes, hairspray or apply lotions near your jewelry as many beauty products will tarnish and discolor the metal. 

Materials Used

All our pieces are handcrafted with love using only the finest materials available. All gold beads are 14K Gold Filled, all colored beads are Swarovski. And our silver beads are Silver Plated with Sterling Silver available upon request. Our charms vary in materials based on availability. We are always rotating in new and exciting limited addition charms to pick from. Please feel free to contact us to find out more at arielle@thebutterflysocial.com.